Frequently Asked Questions
Q: My company's financial records are a mess. Can you help me catch up?
A: Absolutely. We specialize in catch-up and clean-up bookkeeping. We understand that falling behind happens. Our team will systematically review, organize, and update your records, regardless of how disorganized or far back they are. We will bring order to your financial data and create a reliable foundation for your future financial success.
Q: How does professional expense tracking help my business?
A: Our expense tracking and categorization service is designed to maximize your potential tax benefits. We meticulously track and correctly categorize every business expense. This eliminates guesswork, provides clear financial reporting, and, most importantly, ensures your business is set up to claim every legitimate deduction available while maintaining full compliance with current tax regulations.
Q: Do you just track expenses, or do you advise on deductions too?
A: We do both. Beyond accurate tracking and categorization, we provide expert guidance on eligible deductions. We help ensure that your expenses are not only recorded correctly but are also optimized for your year-end tax strategy, meaning your company won't miss potential tax savings.
Q: How can you help me improve my cash flow?
A: We optimize your cash flow health through expert accounts payable and receivable management.
For Accounts Payable, we ensure your vendors are paid accurately and on time, helping you maintain excellent relationships and potentially capture early-payment discounts.
For Accounts Receivable, we make sure client payments are properly invoiced, tracked, and collected efficiently, speeding up the money coming into your business.
Q: Will you handle all communication with my vendors and clients?
A: While we manage the processes, we collaborate with you to define the communication boundaries. Our primary role is to ensure accurate and timely tracking of all financial transactions related to payables and receivables, creating clear records for your business relationships.
Q: What exactly does your Bill Pay service cover?
A: Our bill pay services ensure your business never misses a payment deadline. We handle the scheduling, approval, and processing of your business expenses—from utilities to rent to supplies. We maintain detailed, organized records of every transaction so your company has a complete audit trail without the stress of manual processing.
Q: Why should I outsource my payroll to a CPA firm?
A: Payroll software does all of the heavy lifting. Utilizing software ensures accuracy, compliance, and timely payment for your most valuable asset: your employees and contractors. We manage regular and special payroll runs, handling complex calculations, tax withholdings, and reporting to ensure your business remains compliant and your team is paid correctly, every time.
Q: Do you handle payroll for both W-2 employees and 1099 contractors?
A: Yes. We handle both, ensuring that all necessary information, deductions, and year-end reporting (like W-2s and 1099s) are accurate and compliant with all federal and state regulations that impact your business.
Q: What is the first step in working with your firm?
A: The first step is onboarding. We prioritize fully understanding your company's unique needs, current financial situation, and long-term goals right from the start. This thorough process ensures we are completely aligned with your business objectives before any work begins.
Q: Will I receive a standard service package, or is my plan customized?
A: You will receive a completely personalized plan. We never use a one-size-fits-all approach. We develop a customized plan tailored specifically to your financial situation, goals, and objectives, ensuring the strategies we implement are relevant and effective for your business.
Q: How will we communicate, and how often will I receive updates?
A: We believe in proactive communication. You can expect regular updates and timely, responsive communication from our staff. This approach keeps your company fully informed and in control of your financial matters at all times.
Q: Who will be my primary contact, and what kind of support can I expect throughout the year?
A: Your company will have a dedicated account manager who provides ongoing support throughout the year. Your account manager acts as your primary contact for all membership benefits. They will address any questions your team has and proactively manage changes in your financial situation as needed, ensuring continuous, high-level service.
Q: Do you have the capability to build dashboards for my business?
A: Yes, we build customized financial dashboards for your business. Our focus is on simplicity and clarity, ensuring the reports are easy to use even if you're not an expert with numbers. We start with essential metrics and then customize the view to highlight the Key Performance Indicators (KPIs) most important to your business goals, providing a clear, visual overview of your financial health.